Unified Global Solutions

Anna U 

on BBB

2 years ago

Our rep came in & helped us not only save money on our current phone bill but also upgraded our phones. We are very pleased with UGS & the service! 

Billy T 

on BBB

2 years ago

Exceptional Company. I am very happy with the phone service and equipment. I recommend the service to anyone who wants great service and economical pricing. 

Terese L 

on BBB

2 years ago

We had an antiquated phone system. Unified Global came in and updated our system, installed new phones and had us up and running. If we had questions, they answered them within a short time and tweaked our system to how we wanted it. We also had a training session which was extremely helpful and the portal is easy to use. Definitely happy. 

Larry H 

on BBB

2 years ago

A friend of mine referred me to UGS about 9 months back telling me how much he liked their phones. Set up a consultation, got 6 new phones 2.5 weeks later and didn't spend a dime. Honestly didn't even realize how much I'd been paying ******** until the sales rep showed me but my bill is $133 less than before and I've never had any issues. Can't speak to the internet service but definitely happy with the phones 

John C 

on BBB

2 years ago

Quality at conversion. Friendly well-trained staff We have experienced good service without any hiccups and at a very reasonable price point. 

Glen M 

on BBB

2 years ago

I was skeptical at first because the salesman said that I was paying too much with Comcast for my phone service. He promised me that the transition would be smooth and that they would be available 24/7. I had the technician install 6 phones and that went well. The phone sounded like it was under water I called my salesperson and he had support fix the issue with me on the phone. I loved the quick response. The phone itself feels quality and the portal is easy to use. I really liked the YouTube videos that helped me understan... read more

Brian E 

on BBB

2 years ago

I have had service with Unified Global Solutions for a little over four months now and couldn't be happier! I had some issues with my internet (through AT&T) and many issues with my old VOIP provider lingo. UGS literally saved me a ton of money, but that's not why I'm writing this review. The sales person that visited me took their time explaining the service to me. What really impressed me was when the sales person wanted clarification on a feature, they called and the PRESIDENT got on the call to answer my odd question. Bo... read more

Shauntee S 

on BBB

2 years ago

I have been an UGS customer for just over 17 months. Never left a BBB review but I looked up Unified and felt like I had to say something. We have only had 2 issues this whole time. Both of the times when our internet went out and the calls forwarded automatically (didn't miss a beat). We serve a very particular client base and cannot afford to not talk to our clients. We utilize a lot of the conferences bridges and have multiple call forwarding set ups in each one of our offices which have never failed us. We have referred ... read more

George R 

on BBB

2 years ago

Our company has been in business for 20 years and switched to VOIP over a year ago. This is not something I wanted to do nor was I familiar with. What a significant change for our company. The service has been nothing short of phenomenal. I was hesitant at first but I will be with unified global solutions as long as I am in business. Without the savings and unmatched technology provided by UGS we wouldn't have made it through the lockdowns. We are grateful!