Unified Global Solutions

Shauntee S 

on BBB

2 years ago

I have been an UGS customer for just over 17 months. Never left a BBB review but I looked up Unified and felt like I had to say something. We have only had 2 issues this whole time. Both of the times when our internet went out and the calls forwarded automatically (didn't miss a beat). We serve a very particular client base and cannot afford to not talk to our clients. We utilize a lot of the conferences bridges and have multiple call forwarding set ups in each one of our offices which have never failed us. We have referred ... read more

George R 

on BBB

2 years ago

Our company has been in business for 20 years and switched to VOIP over a year ago. This is not something I wanted to do nor was I familiar with. What a significant change for our company. The service has been nothing short of phenomenal. I was hesitant at first but I will be with unified global solutions as long as I am in business. Without the savings and unmatched technology provided by UGS we wouldn't have made it through the lockdowns. We are grateful! 

Patrick D 

on BBB

2 years ago

I have gone through many different voice over IP providers. I have been using unified Global Solutions for over a year now. So far it has easily been the best VoIP service I've used. The call clarity is great. In fact, people on the other end of the line noticed a big difference too shortly after our switch. Haven't had any drops and the wireless phones offer great range. 

Hailey G 

on BBB

2 years ago

I'm not usually one to take calls from sales people as it's normally a waste of time and there's always a catch. But as a small business owner I'm always lookin to save. Almost 2 years as a customer and there has still been no catch. Prices and service stays consistent. Thanks yall ! 

Angnes G 

on BBB

2 years ago

Initially, I was leery with the quality of their service especially when they were able to reduce my phone and internet bill 30%. I'm glad I took the step to sign up with Unified Global Solutions 2 years ago. The service is outstanding and the products are very reliable. I have referred my sales rep Maria to a lot of my business colleagues. They are all happy that I did. 

Serena J 

on BBB

2 years ago

Our company was stuck in a contract and paying an insane amount monthly. Not only did Unified global buy us out of our contract, give us low pricing they also gave us some awesome new phones. Thank you for knocking on our door!! 

Veronica G 

on BBB

3 years ago

Coming back to the office was a nightmare. With so much going on and just trying to get back into "office hours" has really been a struggle for me. We realized upon coming back that we had phones not working and phones that were broken. We switched to UGS to get our phones replaced. The installation was super seamless. It worked out into our favor. Our boss ended up giving everyone a "3 day in office - 2 day work at home schedule". We all took our phones home, plugged them into the internet and it works just like were in the... read more

Emily R 

on BBB

3 years ago

This is the best phone company I have ever had. After 1 year of service, I am still at ZERO issues. They also work with our internet provider so when there have been issues (with the internet), Unified Global Solutions called the internet company and worked in tandem to get everything resolved. My last phone provider would just point fingers back and forth. All the features have worked this whole time which is great and when I have been out of town and needed o make changes to the system, I popped open my laptop and switched... read more

Mason G 

on BBB

3 years ago

These boys did a great job. Being a Southern business owner, I wanted to keep my vendors other Southern Companies. It's hard to do, because commodity companies (like internet and phone) are based all over the world. When I met with the Saleswoman from Unified, she assured me that Unified Global Solutions was a Texas company and they did business the "old fashioned way". Honestly, I liked that a lot. My experience ended up being better than I could have asked for. I got to keep my phone numbers, the phone lines rang correctly... read more