Unified Global Solutions

Denise B 

on BBB

a year ago

It was an enjoyable situation. ****** was very clear about the information. We are glad that phone call was made to us. Thank you!! 

Kelvin H 

on BBB

a year ago

A salesman from the company called on us. We were ready to move to a different company for phone service. We signed the agreement and 2 week later we were up and running on their platform. They have proven to be very customer oriented and provide excellent customer service. I haven't experienced the brick walls that a lot of vendors throw up to make you have to talk to multiple people to get things done. It's wonderful to have good customer service again and phones that work as they should. 

Amy K 

on BBB

a year ago

I had to call UGS today to help me with an issue from our old service provider. Not only did Stephanie *.......help me get the issue resolved, she also went above and beyond the customer service support for our company. Stephanie was professional, knowledgeable, and extremely thorough. We could not be more pleased with the support we received from Stephanie and the UGS team. Their customer service is superlative. 

Leslie E 

on BBB

a year ago

I had the best customer service rep today. We have been with UGS for about 6 months, and I have had just a few instances where I have had seek support. For some reason, our Comcast bill increased by about $33 overnight. I emailed customer service, and Taylor M**** set up a 3 way call between her, myself and Comcast. She asked all the right questions, was politely assertive, and reached an agreement to lower our bill by $160! Not only was she an excellent customer service rep, I got to chat with her for awhile while we were o... read more

Jay R 

on BBB

a year ago

I have had a great experience so far. The phones are amazing and have so many features. The customer support is fast friendly and very helpful. I am 100% satisfied with my new service. 

Jennifer C 

on BBB

a year ago

I absolutely love Unified Global Solutions. Their customer service is amazing and I love the service. I honestly couldn't believe how great it is. I will be with Unified Global Solutions for years. Every time I call I have great customer satisfaction and they are quick to respond and very friendly. I am 100% satisfied. 

Lauren J 

on BBB

a year ago

From start to finish super smooth and easy process. We were able to upgrade our phones through out our facility while saving money. Now getting tons of Features we didn't had with our old system. Couldn't be happier! 

Golden A 

on BBB

a year ago

I was quite pleased with the new phones, and the services work as expected. 

Anna U 

on BBB

a year ago

Our rep came in & helped us not only save money on our current phone bill but also upgraded our phones. We are very pleased with UGS & the service!