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Empire Hyundai Inc

4.9
  • Car Dealers
  • Fall River, MA

About this business

AutomotiveCar Dealers

Located just a few miles from New Bedford, Warwick and Pawtucket, our Hyundai dealership is always looking for new ways to work with, get involved with, and give back to our local community. We assist mostly all our customer with financing. We can help bad credit, slow credit, First time buyers and buy here pay here. Empire Hyundai Inc. gives you a full-service experience on a whole new level, and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is ready to provide expert maintenance ... read more

Location details

428 Pleasant St, Fall River, MA, 02721, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
4.91,785 reviews
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ang45's profile image
7 years ago

Great Car Great Dealership As stated it was, a great experience. Mr. John Gomes met all my needs, and was very helpful. I would recommend Empire Hyundai to anyone who might ask. 

Business response:

Thank you for taking the time to share your great experience! John will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs! 

jlesko4's profile image
jlesko4 
7 years ago

Excellent service and inventory Upon arriving at the dealership I was promptly greeted and sat with an employee (Bryce) to discuss my vehicle needs. The conversation was relaxed and informal; at no point did I feel pressured by the staff to move forward with a purchase. There was plenty of inventory to choose from once we identified where my budget and desired features met. The staff was very transparent with regards to price. 

Business response:

Thank you for your awesome review! We are so happy to hear that your car buying experience was easy and enjoyable! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose Empire Hyundai for all of your future car needs! 

cecipetite's profile image
cecipetite 
7 years ago

hyundai tucson 2017 everyone there where very friendly on helping us get our new car, they where there to help us at any time, and what anything with we need it. I am very happy with the help and support we got from Hyundai . 

Business response:

We were happy to help! Thanks for choosing Empire Hyundai and sharing about the friendly and helpful service you received from our team. We value your business and hope you will be back to work with us again in the future! 

vlz_lsstt's profile image
vlz_lsstt 
7 years ago

Excellent Very good services by my sales men good amount of time, dedicated good sales skills close to my hause not so far good cuality amount of time 

Business response:

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our sales team! Please let us know if there is anything else we can do for you, and we wish you safe travels in your new car! 

owenj72's profile image
owenj72 
7 years ago

Return buyer! The entire staff was very helpful and respectful especially the financing and sales staff! This is the second vehicle I have purchased from them and will definitely use them again in the future. 

Business response:

Thanks for your wonderful comments about our staff, Owen! They truly are a hardworking team that always strives to provide a fantastic customer experience. We appreciate you choosing Empire Hyundai once again and are looking forward to the next opportunity we have to work together! Thanks again, and enjoy your new vehicle! 

mckennabeverly's profile image
mckennabeverly 
7 years ago

Happy day ! I went to dealership with specifics of what I wanted in my new car. The salesman I had whose name was Ken was very attentive. I was impressed because it was one of the very few times in the history of my purchasing a car I was listened to and Ken did not try to talk me into something I did not want or need. The man respected my decisions. The test drive was pleasant I drove both on city streets and the highway. The paperwork did take a bit of time but that is too be expected. A most pleasant experience. 

Business response:

We are delighted to hear that Ken helped in giving you such a wonderful car buying experience with us! He is a great asset to our team and was more than happy to help and listen to what you wanted. Thank you so much for sharing your kind words and for choosing Empire Hyundai. We appreciate your business and look forward to seeing you in the future! Safe travels in your new car! 

susanscorpio's profile image
susanscorpio 
7 years ago

Susan Scorpio. My salesperson John Gomes is not listed below. He was professional and helpful from beginning to end. He is who this survey is based on. 100% satisfied with the customer service John Gomes presented. 

Business response:

Thank you for the very kind words, Susan! John will be delighted to hear that you appreciated the excellent customer service he strives to provide. We are lucky to have him on our team. Thank you for your business and please come back and see us for any of your future car needs! 

bentley452's profile image
bentley452 
7 years ago

Another new Hyundai purchased at Empire Hyundai I really like the way Empire Hyundai does business. The phone calls to ask my preferences in vehicles and the attention to detail are superb! Kudos to Ron Webb and Joe Carvalho for once again making this experience great! 

Business response:

Thanks, Bentley! We appreciate your wonderful feedback about the Empire Hyundai team and how we operate our business. Thanks for choosing us and we hope to see you again for another great experience! 

dferr02743's profile image
dferr02743 
7 years ago

Great Team with James & DJ James was great! So pleasant, knowledgeable and so patient - he answered all my questions and made sure I understood all the features of my new Tucson. He even helped me over the phone a couple of days later when I had more questions! DJ worked his magic and got the most for my trade-in, and helped me find the most affordable option for financing. Everyone I met or was introduced to at Empire Hyundai was so personable, helpful, kind and professional. A great team! 

Business response:

We are delighted to hear that James and DJ helped in giving you such a great car buying and trade-in experience with us! They are both great assets to our team and were more than happy to help. Thank you so much for sharing your kind words about James, DJ, and the rest of the Empire Hyundai team. We value your business and look forward to seeing you in the future! Enjoy your new Tucson! 

Frequently asked questions about Empire Hyundai Inc

How is Empire Hyundai Inc rated?

Empire Hyundai Inc has a 4.9 star rating with 1,785 reviews. 

When is Empire Hyundai Inc open?

Empire Hyundai Inc is closed now. It will open at 9:00 a.m.