This profile has been claimed by the business owner or representative.
Empire Hyundai Inc
- Car Dealers
- Fall River, MA
About this business
Located just a few miles from New Bedford, Warwick and Pawtucket, our Hyundai dealership is always looking for new ways to work with, get involved with, and give back to our local community. We assist mostly all our customer with financing. We can help bad credit, slow credit, First time buyers and buy here pay here. Empire Hyundai Inc. gives you a full-service experience on a whole new level, and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is ready to provide expert maintenance ... read more
Location details
428 Pleasant St, Fall River, MA, 02721, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
I’m on my third vehicle from this dealership, and I’ve... I’m on my third vehicle from this dealership, and I’ve had great experience with all departments, including the service department. They staff always greet me with courtesy and the work done is always what was quoted. I highly recommend this establishment.
Business response:
Thank you for choosing Empire Hyundai for all of your automotive needs! We strive for a high level of customer satisfaction in all aspects of our dealership, and we're happy to deliver an awesome experience for you!
Andrew was quick, efficient and assisted with pick up and... Andrew was quick, efficient and assisted with pick up and drop off of rental to make my experience as easy as possible. Great employee, thank you Andrew.
Business response:
Thank you for trusting Andrew at Empire Hyundai! We hope you continue to choose us for all future service needs!
Everything was explained. It was a quick 30 minutes for... Everything was explained. It was a quick 30 minutes for first oil and filter and rotate tires. The computer inspection of my car showed cabin filter was dirty and technician recommended replacing which I did.
Business response:
Thank you for your positive feedback on your recent service appointment, Kathy! We appreciate your kind words, and continued support of Empire Hyundai!
Staff was very nice got most the problems fixed on my car... Staff was very nice got most the problems fixed on my car but minus the big problem Which is why I sent my car there. I told them my tire pressure is slowly leaking out everyday and it was not fixed because it is still happening I bought new tires thinking it would fix the problem and they put the new tires on the front when they told me they rotated the tires other then that problem the gentlemen was nice and fast and easy with talking to explained most of everyth... read more
Business response:
Customer satisfaction is our top priority and I'm so sorry to read about your experience. Would you be willing to give me a call? I would like to discuss this with you directly. Thank you, Kasey Mathias - Marketing Director - (774) 955-5625
No real issues with this dealership. Just never remember... No real issues with this dealership. Just never remember bringing my car in for a check-up, and getting exactly what I wanted. There always seem to be something else needed that I was not aware of. Also not listed to be done according to the manual. Which I THOUGHT was to be followed. So why does cars come WITH manuals🤔
Business response:
We are very concerned to have only earned a 4-star review and we would very much like to opportunity to correct any issues that arose during your visit. Please feel free to reach out to me at your earliest convenience to discuss your concerns. Thank you, Kasey Mathias - Marketing Director - (774) 955-5625
My salesman Preston was outstanding! From the greeting,... My salesman Preston was outstanding! From the greeting, identifying my needs for a particular car, my financial constraints, trade in vehicle costs and professionalism through the entire process was a breath of fresh air.
Business response:
Thank you for visiting Empire Hyundai! We're so happy to hear that Preston took such great care of you during your visit! We look forward to your next visit!
Empire Hyundai has been so amazingly helpful to me, all... Empire Hyundai has been so amazingly helpful to me, all areas of the dealership! They are friendly and listen to all of my concerns. When I have an appointment they take me on time and when I have had issues they have worked to fix them for me.
Business response:
This is what we like to hear! Thank you for trusting Empire Hyundai for all of your automotive needs!
The service department staff gives you the feeling that... The service department staff gives you the feeling that you are family when you come in. Whatever your needs are whether it's a concern you are frustrated with, or just a routine maintenance visit, Jeff, Frank, and Andrew are knowledgeable very friendly and dependable. They make you feel at ease and do all they can so you will be satisfied and your vehicle will be top notch! I would give 10 stars if I could.
Business response:
Thank you for your feedback on Empire Hyundai! We're so happy to hear that Jeff, Frank, and Andrew were such a big help during your visit! We appreciate your business!
The experience is always wonderful. Frank at the front... The experience is always wonderful. Frank at the front desk is always kind , courteous and thoroughly friendly . Already booked for my next visit to Hyundai
Business response:
Thank you for choosing Empire Hyundai! Frank and our team look forward to your next visit!
Frequently asked questions about Empire Hyundai Inc
How is Empire Hyundai Inc rated?
Empire Hyundai Inc has a 4.9 star rating with 1,784 reviews.
When is Empire Hyundai Inc open?
Empire Hyundai Inc is closed now. It will open tomorrow at 9:00 a.m.