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Unified Global Solutions

  • Telecommunications
  • Dallas, TX
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About this business


Specialties: We provide telecommunication service 

Location details

17218 Preston Rd, Dallas, TX, 75252, United States

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Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
5.0890 reviews
ANN M's profile image
a month ago

If there is any customer service that is more professional on what they do, then it must be that of Unified Global Solutions. They promised to call back and sort out my issue and indeed they kept their word. I'm more than happy to have received your services. Good job! 

Penny T's profile image
Penny T 
a month ago

After getting off to a rocky ****** UGS stepped up and delivered on every item requested. We are very happy with the service and had several requests during the first few days, which were handled expeditiously. Customer service is extraordinary!! 

Dan B's profile image
Dan B 
3 months ago

I have had nothing but positive experiences with unified global solutions. We had a power outage in our area and they set up and emergency forward for us in minutes. I have never had to wait on hold for a long time. Every experience has been very pleasant. 

Business response:

Thank you for sharing your positive experience with people! If you ever have any issues again, let us know and we will jump right on it!Thank you,UGS 

Rose G's profile image
Rose G 
3 months ago

Very forthcoming straight forward company. They explained everything in detail and there are no hidden fees or misc. charges on our bill like our previous provider. The phones work great, have tons of features, everyone is super helpful, and our monthly cost is a fraction of what it used to be. I can't thank UGS enough for their amazing service! 

Business response:

Thank you for the great feedback. If you ever need anything we are only 1 call away!Thank you,UGS 

Marc R's profile image
Marc R 
3 months ago

I am truly surprised what better service I have switching to Unified Global Solutions.I would highly recommend this company if your searching for better service, cheaper rates, awesome custome service and very knowledgeable experience.It has added clarity to my business. I am very pleased. 

Business response:

Thank you for the feedback! We will continue to do our best to provide an excellent customer experience! 

Denise B's profile image
Denise B 
3 months ago

It was an enjoyable situation. ****** was very clear about the information. We are glad that phone call was made to us. Thank you!! 

Kelvin H's profile image
Kelvin H 
5 months ago

A salesman from the company called on us. We were ready to move to a different company for phone service. We signed the agreement and 2 week later we were up and running on their platform. They have proven to be very customer oriented and provide excellent customer service. I haven't experienced the brick walls that a lot of vendors throw up to make you have to talk to multiple people to get things done. It's wonderful to have good customer service again and phones that work as they should. 

Amy K's profile image
Amy K 
7 months ago

I had to call UGS today to help me with an issue from our old service provider. Not only did Stephanie *.......help me get the issue resolved, she also went above and beyond the customer service support for our company. Stephanie was professional, knowledgeable, and extremely thorough. We could not be more pleased with the support we received from Stephanie and the UGS team. Their customer service is superlative. 

Leslie E's profile image
Leslie E 
9 months ago

I had the best customer service rep today. We have been with UGS for about 6 months, and I have had just a few instances where I have had seek support. For some reason, our Comcast bill increased by about $33 overnight. I emailed customer service, and Taylor M**** set up a 3 way call between her, myself and Comcast. She asked all the right questions, was politely assertive, and reached an agreement to lower our bill by $160! Not only was she an excellent customer service rep, I got to chat with her for awhile while we were o... read more

Frequently asked questions about Unified Global Solutions

How is Unified Global Solutions rated?

Unified Global Solutions has a 5 star rating with 890 reviews. 

When is Unified Global Solutions open?

Unified Global Solutions is closed now. It will open on Monday at 9:00 a.m.