Unified Global Solutions

Name: Unified Global Solutions
Address: 17218 Preston Rd, Dallas, TX, 75252, US
Telephone: (214) 838-1378
Price range: $$
Rating: 4.9

4.9

★★

425 reviews

|Telecommunications|Dallas, TX 75252 United States

17218 Preston Rd, Dallas, TX 75252 United States

(214) 838-1378

https://www.unifiedglobalsolutions.net/contact.php

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About

Specialties: We provide telecommunication service

4.9

★★

425 reviews

5★404

4★14

3★7

2★0

1★0

Reviews(26)

Google Reviews(399)

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Amy K on BBB

★★

a month ago

I had to call UGS today to help me with an issue from our old service provider. Not only did Stephanie *.......help me get the issue resolved, she also went above and beyond the customer service support for our company. Stephanie was professional, knowledgeable, and extremely thorough. We could not be more pleased with the support we received from Stephanie and the UGS team. Their customer service is superlative.

Leslie E on BBB

★★

3 months ago

I had the best customer service rep today. We have been with UGS for about 6 months, and I have had just a few instances where I have had seek support. For some reason, our Comcast bill increased by about $33 overnight. I emailed customer service, and Taylor M**** set up a 3 way call between her, myself and Comcast. She asked all the right questions, was politely assertive, and reached an agreement to lower our bill by $160! Not only was she an excellent customer service rep, I got to chat with her for awhile while we were on hold, and she is a genuinely nice person. UGS is fortunate to have a knowledgeable, courteous and caring representative.

Jay R on BBB

★★

3 months ago

I have had a great experience so far. The phones are amazing and have so many features. The customer support is fast friendly and very helpful. I am 100% satisfied with my new service.

Jennifer C on BBB

★★

4 months ago

I absolutely love Unified Global Solutions. Their customer service is amazing and I love the service. I honestly couldn't believe how great it is. I will be with Unified Global Solutions for years. Every time I call I have great customer satisfaction and they are quick to respond and very friendly. I am 100% satisfied.

Lauren J on BBB

★★

4 months ago

From start to finish super smooth and easy process. We were able to upgrade our phones through out our facility while saving money. Now getting tons of Features we didn't had with our old system. Couldn't be happier!

Golden A on BBB

★★

4 months ago

I was quite pleased with the new phones, and the services work as expected.

Anna U on BBB

★★

6 months ago

Our rep came in & helped us not only save money on our current phone bill but also upgraded our phones. We are very pleased with UGS & the service!

Billy T on BBB

★★

7 months ago

Exceptional Company. I am very happy with the phone service and equipment. I recommend the service to anyone who wants great service and economical pricing.

Business Response:

Thank you for the honest feedback. We appreciate it and if you need anything from UGS, please never hesitate to reach out. Thank you again, UGS

Terese L on BBB

★★

7 months ago

We had an antiquated phone system. Unified Global came in and updated our system, installed new phones and had us up and running. If we had questions, they answered them within a short time and tweaked our system to how we wanted it. We also had a training session which was extremely helpful and the portal is easy to use. Definitely happy.